1. Overview
qlip.me ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using the Service, you consent to the practices described here.
2. Data We Collect
We collect data in two categories:
2.1 Data You Provide
- Account information: email address, username, name, and password
- Profile data: avatar image (if uploaded)
- Payment information: processed and stored securely by Stripe (we do not store card details)
- Content: URLs you shorten, workspace names, and link metadata
- Communications: contact form submissions and support messages
2.2 Data Collected Automatically
- Click analytics: timestamp, approximate geographic location (city/country level), device type, operating system, browser, and referrer URL
- Usage data: pages visited, features used, and interaction patterns
- Technical data: IP address, browser type, and session cookies
3. How We Use Your Data
We use collected data to:
- Provide and maintain the Service (link shortening, analytics, QR codes)
- Process payments and manage subscriptions
- Send transactional emails (verification, password reset, notifications)
- Generate aggregated analytics for your shortened links
- Detect and prevent fraud, abuse, and security threats
- Improve the Service and develop new features
- Respond to your support requests
We do not sell your personal data to third parties.
4. Data Sharing
We share data only in limited circumstances:
- Payment processing: Payment data is shared with Stripe to process transactions. See Stripe's Privacy Policy.
- Infrastructure providers: We use cloud hosting services to store and process data. These providers are bound by data processing agreements.
- Legal requirements: We may disclose data if required by law, court order, or to protect the rights and safety of our users or the public.
- Workspace members: If you use workspaces, link data and analytics are visible to other members of that workspace.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance reasons.
Click analytics data associated with your links is retained for as long as the link exists. Anonymous links (created without an account) and their analytics are automatically deleted after 30 days.
6. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (TLS), hashed passwords, and secure session management. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies and similar technologies for session management, security, and analytics. For details, see our Cookie Policy.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data (account deletion)
- Export your data in a portable format
- Restrict or object to certain processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us through the contact page or email support@qlip.me. We will respond within 30 days.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
10. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.
12. Contact
For privacy-related questions or requests, contact us through the contact page or email us at support@qlip.me.